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Playdoh X
An ear cuff that crosses around the ear and won’t go unnoticed.
Summer Ear Cuffs
Swan
From 280 CHF
Mini Rope Ear Cuff
Swan
Comma Dot
Arabesque
Shipping & Returns
Most of the pieces are handmade to order. For this reason, we cannot provide exact shipping dates. Please allow a 2-3 week window for your delivery.
For national orders, shipments are sent via Swiss Post. You will receive a shipping confirmation email once your package is on its way. If your order is a gift and needs to be delivered by a specific date, please email us at info@sherylin.ch and we will do my best to accommodate your request. If the item you requested is in stock, it will be shipped within 2 days of your order.
Please note: If your order includes both in-stock items and made-to-order jewelry, the entire order will ship only when all items are ready.
All international orders are shipped via FedEx Express, with delivery expected within 1–3 days after dispatch.
All FedEx and Swiss Post shipments include registered and recorded delivery, and you’ll receive a shipping confirmation email as soon as your package is on its way.
Please note: the shipping cost shown at checkout does not include duties, taxes, or other customs fees. These additional charges are the customer’s responsibility.
SHERYLIN is not liable for any customs fees or taxes applied to international shipments.
If you have any questions or need assistance during checkout, feel free to contact us at info@sherylin.ch.
If your package is lost or stolen, we’ll do everything we can to assist you.
Once a package is in transit, we are no longer directly responsible, but we’ll help you contact the carrier to investigate and resolve the issue as quickly as possible.
If the investigation doesn’t lead to a resolution, we’ll guide you through the next steps — which may include a potential refund via your payment method (if applicable) or other solutions according to the carrier’s policies.
Please note: the ultimate responsibility for packages in transit lies with the carrier.
Most pieces are handmade to order – please keep this in mind when making your purchase.
If you wish to return your piece, please notify us within 14 days of receiving your order. Returned pieces must be unworn, unused, and in their original condition and packaging.
Custom-made and personalised pieces are non-returnable and non-exchangeable.
Please email info@sherylin.ch before proceeding with any return or exchange.
Return shipping costs are the customer’s responsibility. We recommend using a tracked service, as we cannot be responsible for packages lost during the return process.
Once your return has been received and approved, please allow 3-5 business days for the refund to be processed to your original payment method.
SHERYLIN is a small, independent studio, and every order is handled personally. As some transaction costs cannot be recovered when an order is refunded, any non-refundable payment processing fees will be deducted from the refund, where legally permitted. Original shipping costs, customs duties, and import charges are also non-refundable.
Naturally, no costs will be deducted if the piece arrives damaged, faulty, or different from what was ordered. This return policy does not limit any statutory consumer rights.
